24-hour, 365-day staffed help desk
Creating progressive operational maintenance services realized with the spirit of "Daily Improvement." That is our company's operational concept.
The "24-hour, 365-day staffed help desk" contributes to improving customer satisfaction while reliably executing the SLM and quality improvement framework. To maintain service quality, we operate with the spirit of "continuous improvement," focusing on enhancing the technical and human skills of our staff, managing SLA maintenance by operational management personnel, and strictly implementing security policies. We offer a well-suited combination of in-depth additional services. Customization is flexible, including combinations with other BPO services. 【Features】 ■ Realization of customer business efficiency ■ Increased productivity ■ Quality management (SLM) ■ Response quality ■ Operational management *For more details, please refer to the PDF document or feel free to contact us.
- Company：日工テクニカルサービス
- Price：Other
